akshay.goel/portfolio
ACTIVELY LOOKING · NEW DELHI · UTC+5:30
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$ whois akshay-kr-goel --verbose

Akshay
Kr. Goel.

Senior Consultant — Product Management at Capgemini. IIM Ranchi MBA, top 10% of batch. I ship enterprise AI products at the intersection of strategy, agentic systems, and hands-on engineering — turning ambiguous business problems into shippable software for workforces of 20,000+.
3.5yrs
// product & consulting
20k+
// workforce scaled
1M/mo
// txns architected
80+
// research citations
01
§ 01 About

I build enterprise AI products that actually ship. My sweet spot is the messy middle — sitting with executives in the morning, grooming a backlog with a 30-person engineering pod by noon, and writing a PRD for an agentic recommendation engine by night.

Before product, I was an engineer (ReactJS, Spring Boot), a business analyst, and a researcher. That stack means I can speak every language in the room — and ship faster because of it.

Based
New Delhi, India
Role
Sr. Consultant, Product Management
Focus
Enterprise AI · Agentic systems · Strategy
Stack
PM, BA, Full-stack (React/Spring), ML
Status
Open to new opportunities
Degrees
MBA (IIM Ranchi) · B.Tech CSE
Languages
English, Hindi
02
§ 02 Experience
AUG 2025 —
PRESENT
● CURRENT
Senior Consultant, Product Management
Capgemini // Strategy · Agentic AI · Product
  • Led end-to-end product strategy and delivery of an Enterprise AI Workforce Management Portal for a global Travel Management Company with 20,000+ employees, driving data-driven talent optimization.
  • Governed delivery for a 30-member cross-functional team (React/Spring Boot devs, Agentic AI experts, BA, QA); aligned with senior executives on long-term strategic outcomes.
  • Spearheaded an AI-driven recommendation engine analyzing multi-dimensional employee data (skills, performance, demand, availability) to automate "Hire vs. Train" decisions and cut talent-gap identification time.
  • Conceptualized a B2B/B2C travel booking platform built to handle 1M+ monthly transactions; led a 15-member full-stack engineering team on a microservices architecture.
  • Drove strategic requirements gathering to secure the AWS Telecom Competency, positioning the firm as a specialized partner for global Communication Service Providers.
Agentic AIGenerative AIAgile/ScrumStakeholder MgmtMicroservicesAWS Telecom
APR 2024 —
JUN 2024
Business & Functional Architect Intern
Accenture // Coupa · Procurement Strategy
  • Analyzed 30+ client engagements across 4 industries (Manufacturing, BFSI, FMCG, Services) to identify procurement inefficiencies and translate business challenges into scalable Coupa solution requirements.
  • Optimized 12 "Golden" RFP templates aligning sourcing best practices with Coupa capabilities; improved vendor evaluation efficiency and enabled ~20% cost savings potential.
  • Delivered 10+ strategic procurement insights via comparative analysis of Coupa vs. Ivalua across sourcing, contracts, supplier management, and spend visibility.
  • Architected end-to-end process flows for 6 Coupa modules, accelerating adoption and ERP integration.
CoupaProcurementRFPValue Engineering
AUG 2022 —
JUN 2023
Software Developer / Business Analyst
Birlasoft // B2C Health Insurance · UAT
  • Led end-to-end requirements for a US-based B2C Health Insurance Claims Portal supporting 500,000+ policyholders; translated business needs into user stories & PRDs with a 12-member team.
  • Conducted UAT with insurance partners achieving a 95% user satisfaction rate; served as the central interface between business stakeholders and technology teams.
PRDsUser StoriesUATAgile Delivery
NOV 2020 —
AUG 2022
Systems Engineer
Infosys // ReactJS · UX · Sprint delivery
  • Delivered front-end for a B2B e-commerce platform in ReactJS for a Switzerland-based client; designed 5+ Agile sprints for a complex Emergency Lighting Configurator on Azure DevOps.
  • Simplified configuration flows to reduce UI complexity by 75% and implemented Jest-based unit testing, saving 200+ engineering hours through improved code quality.
ReactJSJestAzure DevOpsUX
MAY 2019 —
JUL 2019
Industrial Trainee (Internship)
Airports Authority of India // ML · Recommender systems
  • Built an ML-based movie recommendation prototype using user behavior & content features to generate personalized recommendations.
  • Adapted the same collaborative-filtering approach to forecast flight delays, achieving 97% prediction accuracy from historical flight, weather & operational data.
PythonCollaborative FilteringML
03
§ 03 Selected Case Studies
[ CS · 01 ]
Enterprise AI · Agentic

WFM Portal for a 20k-person TMC

Capgemini · Corporate Travel Management client

A workforce-management portal with a proprietary agentic recommendation engine that ingests skills, performance, demand & availability to automate the "hire vs. train" decision. I owned strategy, delivery, and stakeholder alignment across a 30-person cross-functional team.

20k+
employees served
30
team members
C-suite
stakeholders
▚▚▚▚▚▚ ▚▚▚▚▚▚ ▚▚▚▚▚▚
[ CS · 02 ]
Platform · High-scale

B2B/B2C Travel Booking Platform

Capgemini · Microservices · React + Java

Conceptualized and built for a high-concurrency environment at 1M+ monthly transactions. Partnered with ML experts to build a Gen-AI/agentic recommendation layer for personalized UX. Led a 15-member full-stack engineering team.

1M/mo
transactions
15
engineers led
μsvc
architecture
╱╱╱╱╱╱ ╲╲╲╲╲╲ ╱╱╱╱╱╱
[ CS · 03 ]
Strategic Partnership

AWS Telecom Competency Bid

Capgemini · Global CSP practice

Drove cross-functional alignment to secure the AWS Telecom Competency. Evaluated all 5 solution categories (Mobile Networks, OSS, BSS, CaaS, Media & TV), selected Mobile Networks as optimal fit, and validated 4 case studies for submission.

5
categories assessed
4
case studies
Tier-1
AWS partner
◢◤◢◤◢◤ ◤◢◤◢◤◢ ◢◤◢◤◢◤
[ CS · 04 ]
Procurement · Coupa

Coupa Golden RFP Playbook

Accenture · 30+ clients · 4 industries

Standardized 12 "Golden" RFP templates aligned with Coupa capabilities, improving vendor-evaluation cycle time and unlocking ~20% cost-savings potential. Architected end-to-end flows across 6 Coupa modules.

~20%
cost savings
12
RFP templates
6
Coupa modules
···· ▒▒▒▒ ····
04
§ 04 Capabilities

Product & Strategy

Agile Product Management
PRDs & User Stories
Stakeholder Management
Sprint Planning / Scrum
Requirements Gathering
Strategy Consulting
UAT Management

AI & Engineering

Agentic AI / GenAI
Machine Learning
ReactJS / Front-end
Spring Boot / Java
REST API Integration
Python
Microservices Architecture

Analytics & Tools

Business Analytics
Tableau / Power BI
JIRA / Azure DevOps
MS Excel / RDBMS
Coupa · Procurement
UX Research / UI Simplification
SEO
05
§ 05 Education
MBA — Majors: IT · Minors: Strategy & Operations
Indian Institute of Management, Ranchi
Jun 2023 – Mar 2025 68.40% · CGPA 6.05/10
RANK · Top 10% of batch
B.Tech — Computer Science & Engineering
Guru Gobind Singh Indraprastha University
Aug 2016 – Jun 2020 80.70% · CGPA 8.07/10
RANK · Top 5% of batch
Class 12 · Science (CBSE)
Green Fields School, New Delhi
Apr 2015 – May 2016 76.40%
Class 10 · CBSE
Bal Bharti School, New Delhi
Apr 2013 – May 2014 CGPA 9.4/10
§ 05.1 Certifications
  • Certified Product Manager (CPM) · Phoenix Global  — Agile PM & business-driven decision-making
  • Machine Learning using Python · Kodding (Microsoft Partner Network)  — Practical ML implementation & analytics
06
§ 06 Research Publications
2020

MedDoc Drive

Designed a secure digital health record platform enabling centralized patient data access; proposed a modular system (patient, doctor, admin) to reduce redundant diagnostics and improve healthcare efficiency.

Springer · ICICPS
2019

Attacks, Countermeasures and Security Paradigms in IoT

Co-authored a research paper analyzing IoT vulnerabilities and security frameworks, covering BLE security, firewalls, and DTLS protocols; explored scalability and real-world applications across industries.

IEEE · ICICICT
2019

Emerging Trends in Machine Learning

Examined evolving ML techniques including ANN, KNN, and SVM; analyzed applications in malware detection, medical imaging, and network security.

IEEE · ICICICT
2019

Applications and Design Principles of Information Communication Technology

Studied ICT applications in communication systems, comparing classroom vs. online learning models; detailed data and voice communication mechanisms and optimization techniques.

IEEE · ICSPC
2019

Security Issues, Vulnerabilities and Countermeasures in ICT and Signal Processing

Investigated vulnerabilities in open-source software and ICT systems; proposed countermeasures and analyzed implications for signal processing and network security.

IEEE · ICSPC
NOTE — H-INDEX & I10-INDEX OF 2 EACH WITH 80+ CITATIONS ON GOOGLE SCHOLAR.
§ 07 Recommendations
12 recommendations 4 companies verified on LinkedIn
It has been a genuine pleasure managing Akshay during our Workforce Transformation project. He consistently demonstrated three qualities that stood out to me: meticulous attention to detail, strong technical and functional knowledge, and the confidence to voice his perspective when it mattered. I would gladly work with Akshay again and recommend him highly to any organisation that values both competence and character.
Abhilash P G Talent Leader · Capgemini
Akshay quickly demonstrated a deep understanding of complex procurement processes and his ability to translate this knowledge into clear, engaging presentations. His attention to detail, ability to learn quickly, and commitment to excellence were exceptional. I wholeheartedly recommend him for any role that requires strong analytical skills and a proactive mindset.
Sankalp Mishra India Delivery Lead, Coupa · Accenture
He was quite impressive to grasp & deliver his role as a business consultant. He is driven & shows good self-learning capabilities, which helped him deliver his task during his internship.
Tanvi Meher Solution Architect · Accenture
Akshay is sincere, hardworking, passionate and has a never-say-no attitude. Overall an excellent team member to work with.
Rahul Dev Senior Program Director · Birlasoft
I highly recommend Akshay Goel as a knowledgeable professional. Impressed with his expertise and dedication, passion for learning, proactive and innovative mindset, consistently delivering high-quality results. I confidently endorse Akshay.
Subrahmanyam Bhavanibhatla AI Agile Coach · Birlasoft
Akshay has the knack of first understanding the business objective and then translating those into technical requirements. Thorough and with an iterative approach — he helped the project build the product exactly to the client's requirements.
Anuj Mathur Delivery Leader · Birlasoft
Akshay is a hard-working student and always focuses on practical knowledge. Inclined towards finding the root cause of any problem. I can vouch for him that he will perform excellently in his future endeavours — he has a bright future ahead.
Vivek Pandey Director · HMR Institute of Technology & Management
He is an excellent professional. Impressed by his work ethic and communication skills — easily adjusts to any given situation. What makes him stand out is his willingness to help others. I have no hesitation recommending him to potential employers.
Supriya Bembade Lead Software Engineer · Infosys
Akshay has been a wonderful teammate. His technical knowledge is outstanding — always ready to face challenges and always ready to help his juniors and peers. I wish him all the best for the future.
Vineet Khandelwal Senior Software Engineer · Infosys
Akshay is very dedicated and interested in producing the best quality work. Creative, analytical, and an active listener — an excellent addition to our project team. It was a pleasure working and collaborating with Akshay.
Nazia Rizwan Technology Lead · Birlasoft
His skills are top-notch. His understanding of React and its ecosystem is exceptional — consistently delivered high-quality code. His problem-solving abilities are truly impressive, and his friendly and approachable attitude made collaboration a breeze.
Naresh Manthena Software Engineer · Birlasoft
Akshay Kumar Goel did an exceptional job — very productive and multi-skilled. Careful, proactive, self-motivated and an intelligent team player. Customer-service oriented, with great relations with both company clients and potential customers.
Sominath Kharade Senior Software Engineer · HCL Software (ex-Birlasoft)
08
§ 08 Now

What I'm doing right now

LIVE · last updated Apr 2026
ShippingEnterprise AI WFM Portal — scaling the agentic recommendation engine to a second TMC business unit.
LearningDeeper into multi-agent orchestration patterns & evals for agentic workflows in production.
ReadingInspired (Marty Cagan) on re-read · The Staff Engineer's Path for the breadth-vs-depth chapters.
WritingA follow-up to Meadow Musings — short essays on working in ambiguity.
ExploringOpen to Staff/Senior PM roles in AI-native product orgs — esp. agentic systems & enterprise SaaS.
OfflineCricket on weekends · chai-and-notebook mornings · the long-running quest for a better filing system.
09
§ 09 Extra-Curricular
  • Keynote · IIM Ranchi
    Delivered a leadership keynote to 300+ students on "The Advent of AI in Corporate" — covering agentic workflows, the shifting skill-stack for future managers, and how enterprises are rewiring operating models around AI-first decisioning.
  • Leadership talk · NDIM
    Delivered to 200+ BBA students on practical career development & early-career decision-making.
  • Published internationally
    "Meadow Musings" — Amazon · Flipkart · Pothi (2019) · recommended on goodreads.com
  • Guitar · Live performances
    Performed on guitar at various events — college fests, corporate gatherings, and open-mic nights across Delhi.
  • Research impact
    h-index 2 · i10-index 2 · 80+ citations on Google Scholar
  • Academic rank
    Top 10% · IIM Ranchi MBA  ·  Top 5% · GGSIPU B.Tech CSE
10
§ 10 Contact

Let's build something that matters.

I'm actively talking to AI-native product orgs & enterprise SaaS teams. If you're hiring for a Senior / Staff PM or have a hard problem that needs a product-and-delivery person in the room — reach out.

↓ Download Resume (.pdf) 2 pages · 176 KB